Technology shouldn't be a hassle
Let me help you

Welcome to Michael Bates IT. I am a small business IT specialist that can help make your life easier by simplifying and improving your digital life. I believe old-fashioned, friendly service goes a long way and I pride myself on my reputation and relationships with my customers.

I started in 2010 and have been helping small businesses ever since. My skills and service are what make me an easy person to deal with.

I provide IT and Computer Support in Melbourne in the CBD and inner suburbs.

How can I help you?


Desktops, laptops, all-in-onesWindows, macOS and LinuxNew Computer SetupVirus and Spyware RemovalSlow performanceBoot and startup issuesTraining

Phones & Tablets

All phone and tablet brands - Apple, Samsung, MicrosoftNew phone & tablet setupMigration to new deviceTroubleshootingCloud setup and helpTraining

Internet & WiFi

I can deal with your telco on your behalfNew equipment setupBusiness relocationCloud setup and helpSlow connection and other issues troubleshootingTraining

Photos & the Cloud

Sync photos across all devicesSync documents and other files across all devicesHow to store files securely and safelySocial media helpTraining


All email providers - telco provided, Google Apps/G Suite, Office 365, hosting provider/cPanel
New email account/platform setup for businessCustom domain ( and spam fightingAccessing email on all devices (mobiles & tablets)

Printers & Other Peripherals

New device setup and testingPrinting from all devices (mobiles & tablets)TroubleshootingUpgrade recommendationsTraining

Backup & Recovery

Learn how to securely backup your data to the cloud or external storageData recovery for broken drives or accidentally deleted filesTraining

TVs & Video

Streaming services setup (Netflix, Stan etc)Apple TV, Chromecast, Telstra T-box setupTroubleshootingTraining

Privacy & Security

Security health check of your computer, tablet, phoneTips on how to browse the internet securelyFacebook privacy settings checkupCloud security check

Don't see what you're after? Just contact me and I'll be happy to help.

Areas serviced

I service all areas of the Melbourne CBD and inner suburbs. I am based in the south-east but am happy to come to you, where ever you are. If you're not sure, just send me an email or give me a call.


I charge a flat $110 per hour for small business services. There is no callout fee for businesses located within 30 minutes of the CBD, however if you are located further than this, a callout fee of $55 will apply. If your visit is less than 30 minutes, I will only charge $55, instead of the full $110 for the hour.

If you are not happy with the service I provide you, please let me know! I take any feedback very seriously and strive to provide the best possible service.

Find out more

To find out more, simply email me at or call me on 0401 504 135. I am happy to answer any questions you may have, big or small!

Get started

Book Online Here

Send an email to, or request a callback below:

Michael Bates 2017
ABN: 30 748 338 451