Technology shouldn't be a hassle
Let me help you
Welcome to Michael Bates IT. I am a small business IT specialist that can help make your life easier by simplifying and improving your digital life. I believe old-fashioned, friendly service goes a long way and I pride myself on my reputation and relationships with my customers.
I started in 2010 and have been helping small businesses ever since. My skills and service are what make me an easy person to deal with.
I provide IT and Computer Support in Melbourne in the CBD and inner suburbs.
How can I help you?
Desktops, laptops, all-in-onesWindows, macOS and LinuxNew Computer SetupVirus and Spyware RemovalSlow performanceBoot and startup issuesTraining
Phones & Tablets
All phone and tablet brands - Apple, Samsung, MicrosoftNew phone & tablet setupMigration to new deviceTroubleshootingCloud setup and helpTraining
Internet & WiFi
I can deal with your telco on your behalfNew equipment setupBusiness relocationCloud setup and helpSlow connection and other issues troubleshootingTraining
Photos & the Cloud
Sync photos across all devicesSync documents and other files across all devicesHow to store files securely and safelySocial media helpTraining
All email providers - telco provided, Google Apps/G Suite, Office 365, hosting provider/cPanel
New email account/platform setup for businessCustom domain (email@example.com)Troubleshooting and spam fightingAccessing email on all devices (mobiles & tablets)
Printers & Other Peripherals
New device setup and testingPrinting from all devices (mobiles & tablets)TroubleshootingUpgrade recommendationsTraining
Backup & Recovery
Learn how to securely backup your data to the cloud or external storageData recovery for broken drives or accidentally deleted filesTraining
TVs & Video
Streaming services setup (Netflix, Stan etc)Apple TV, Chromecast, Telstra T-box setupTroubleshootingTraining
Privacy & Security
Security health check of your computer, tablet, phoneTips on how to browse the internet securelyFacebook privacy settings checkupCloud security check
Don't see what you're after? Just contact me and I'll be happy to help.
I service all areas of the Melbourne CBD and inner suburbs. I am based in the south-east but am happy to come to you, where ever you are. If you're not sure, just send me an email or give me a call.
Simple pricing for a simple life
I charge a flat $110 per hour for small business services. There is no callout fee for businesses located within 30 minutes of the CBD, however if you are located further than this, a callout fee of $55 will apply. If your visit is less than 30 minutes, I will only charge $55, instead of the full $110 for the hour.
If you are not happy with the service I provide you, please let me know! I take any feedback very seriously and strive to provide the best possible service.
Want to find out more?
Michael Bates 2017
ABN: 30 748 338 451