Technology shouldn't be a hassle
Let me help you

Welcome to Michael Bates IT. I am a home and small business IT specialist that can help make your life easier by simplifying and improving your digital life. I believe old-fashioned, friendly service goes a long way and I pride myself on my reputation and relationships with my customers.

I started in 2010 and have been helping home users and small businesses ever since. My skills and service are what make me an easy person to deal with.

I provide IT and Computer Support in Melbourne in the CBD and inner suburbs.

How can I help you?


Desktops, laptops, all-in-onesWindows, macOS and LinuxNew Computer SetupVirus and Spyware RemovalSlow performanceBoot and startup issuesTraining

Phones & Tablets

All phone and tablet brands - Apple, Samsung, MicrosoftNew phone & tablet setupMigration to new deviceTroubleshootingCloud setup and helpTraining

Internet & WiFi

I can deal with your telco on your behalfNew equipment setupHome/business relocationCloud setup and helpSlow connection and other issues troubleshootingTraining

Photos & the Cloud

Sync your photos across all devicesSync documents and other files across all devicesHow to store files securely and safelySocial media helpTraining


All email providers - telco provided, Google Apps/G Suite, Office 365, hosting provider/cPanel
New email account setup for home and businessCustom domain ( and spam fightingAccessing email on all devices (mobiles & tablets)

Printers & Other Peripherals

New device setup and testingPrinting from all devices (mobiles & tablets)TroubleshootingUpgrade recommendationsTraining

Backup & Recovery

Learn how to securely backup your data to the cloud or external storageData recovery for broken drives or accidentally deleted filesTraining

TVs & Video

Streaming services setup (Netflix, Stan etc)Apple TV, Chromecast, Telstra T-box setupTroubleshootingTraining

Privacy & Security

Security health check of your computer, tablet, phoneTips on how to browse the internet securelyFacebook privacy settings checkupCloud security check

Don't see what you're after? Just contact me and we'll be happy to help.

Areas serviced

I service all areas of the Melbourne CBD and inner suburbs. I am based in the south-east but am happy to come to you, where ever you are. If you're not sure, just send me an email or give me a call.

Simple pricing for a simple life

I charge a flat $95 per hour charge for all home services and $110 per hour for small business services. There is no callout fee, however if your visit is less than 30 minutes, I will only charge $55.

If you are not happy with the service we provide you, please let me know! I will give you a refund and take any feedback seriously.

Want to find out more?

To find out more, simply email me at or call me on 0401 504 135. I am happy to answer any questions you may have, big or small!

Let's get started!

Send an email to, or request a callback below:

Michael Bates IT
Kiomega Corporation 2017
ABN: 55 600 792 845